Banking is another sector, where there were tremendous improvements
due to computerization both in standards of service and
access to the common man. We will be kidding ourselves if
we don't acknowledge the fact that technology did succeed
in bringing about many positive changes to our lives. But
the question that ought to be asked is whether technology
is the panacea for all our ills?
state government takes enormous pride in stating that they
have up to date information on anything that happens in
the state at their fingertips. From the status of bore wells
to implementation of schemes to the pass percentages of
students in each of the districts for each class - in fact
the administration revels in bombarding us with colourful
statistics and power point presentations of the most mundane
of data! The administration in fact revels in conducting
vide conference reviews of every small thing no matter where
it happens in the state and tries to control them from the
capital. What's happening in reality is that under the guise
of modern technology, more and more functions are becoming
centralized. One would have thought that modern technology
would encourage decentralization and empowerment of people,
but unfortunately exactly the opposite is happening.
every class-room in the state is not going to help the child
in the absence of a good teacher and a sound curriculum.
The latest file tracking system is not going to improve
the administrative machinery in the absence of proper accountability
and transparency. In the same vein tele-medicine or the
latest in tertiary care is no substitute for first class
primary health care system.
can make a lot of things feasible and possible. But it is
up to us to make the best possible use of it and make it
an enabling tool to empower people instead of using it as
a tool for centralization.